"We absolutely need them," the hotel association says of criticism on the Internet. But more and more guests are trying to take advantage of it.
A tourist seeks six bottles of quality wine from a hotel, otherwise he will rate the hotel on the Internet poorly: This case of blackmail, which happened in Burgenland, is also not an isolated case in Vorarlberg, reports VoFORLberg from ORF.
Heike Ladurner-Strolz, a spokeswoman for the hotel association, runs the Zimba Hotel in Schruns. She also learned that guests had requested consideration for a good rating.
Keep an eye out for reviews
For consumers, accumulating such cases means first and foremost: Keep hotel reviews on the Internet. Basically, critics should be viewed critically and questioned – is the rating credible at all? Comparisons across platforms are definitely recommended.