The PlayStation 5 successfully completed the second part of its launch, arriving in Europe on Thursday, although it didn’t go smoothly. And if you are one of the customers who are irritated by the unusual sounds emitted by the console, the problem may not be serious.
Frank Keienburg, a Supercell developer and PS5 buyer in Finland, was plagued by an unhealthy sound whenever the PS5 was turned on. Not surprisingly, he suspected an arrested fan, as most people would do after the release of the clip:
@PlayStation The fan sound sounds broken on first start-up and stays that way. Disk version. It can be heard throughout the apartment. Are you a fan? Should I go back to retail and how long will I have to wait for a replacement? Other solutions? # Ps5 #fan #noise pic.twitter.com/ynVZSGWq38November 20, 2020
But knowing that an extremely long delay is likely to occur when sending back to Sony due to the lack of a console, Keienburg decided to investigate the problem himself.
After turning off the coil whine, noticing that the sound was not coming from the bearings and reproducing similar airborne noise, he concluded that it was worth risking Sony’s warranty to look into the problem on its own. Certainly, it turned out to be a sticker issue that was released: after removal, the PS5 was as quiet as a mouse.
Update Fixed! ✅ Coil whine ejected ✅ Airborne sound (off) ne No sound from bearings (side) ➡️ Subject on the road? You used a security Torx to open the fan case and found that the sticky sticker was lost along the way. Tag removed. The problem is solved. 🤦♂️ pic.twitter.com/blqHuER44LNovember 20, 2020
It is not clear what the label is for – Keienburg noticed it was completely blank, with no text or recognizable features. Although another user recognized what it could be, thanks to a video on removing the PS5:
It looked something like this. Great discovery!November 20, 2020
Your noisy PS5 could have a completely different cause, so we would ask you not to follow Keienburg’s example unless you feel comfortable with the electronic repair and / or if you are relaxed when you risk Sony willing to offer support later (although it did) that there was no warranty sticker on the way).
Nevertheless, we can also understand temptation. The launch of the PlayStation 5 was an incredible success for Sony, with a stock of pre-orders sales almost immediately whenever he was online. However, it has had no less success for consumers, with a lot of missed buying chances and sky-high prices for those forced to turn to Ebay.
Knowing that it will take a replacement unit a few months to show up, is it any wonder that people would be tempted to fix repairs in their own hands?
For those still looking for a PS5 on Christmas Eve, we keep track of where stocks appear with our PS5 guide on where to buy. It is said that Best Buy, Gamestop and Walmart will also have Black Friday PS5 shares, so it is worth having your credit card ready after Thanksgiving.