Apple Inc. has revealed two issues that affect two of its more popular products: the iPhone X and the 13-inch MacBook Pro.
Japanese tech giant Giant Cupertino said on Friday that the screen on some iPhone X devices will not react or respond occasionally when it is touched. The company also said that some units may have screens that react even when they do not touch. The iPhone X went on sale in November last year, and was terminated when the iPhone XS and iPhone XR models were launched in September. Users appeared on the touch screen for several months.
Apple also said that the "limited number" of the 13-inch MacBook Pro has "a problem that can result in data loss and drive failure." Laptops are sold from June 2017 to June 2018 with 128 gigabytes or 256 GB of storage and no tapes for touch, Apple said in a note to customers. The company recommends that affected users have their laptop "serviced as soon as possible".
In the case of the iPhone X, Apple offers free replacement of defective display screens and offers free fixes for the MacBook Pro.
Apple has not previously responded to reports on problems with iPhone X screens, but has in the past opened similar replacement programs for older iPhone display problem models, including iPhone 6.
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